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SajSajawat E Retail Private Limited Is Selling Its Products On The Website Which Includes Third Party
Products. For Such Third Party Products, The Company Has Legal Authority To Sell Products To The User,
Through Website.
SajSajawat Is Also A Seller On The Website For Its Owned Branded Products. For The Products Selling By
SajSajawat, It Shall Solely Be Responsible To The User With Respect To Product Quality, Warranty,
Accuracy, On-Time Deliveries And Respective Complaints. SajSajawat Shall Be Bound To The Terms Mentioned
Hereunder, To The Extent Related To The Sales Of Its Products.
These Terms And Conditions Are Applicable With Respect To The Usages And/Or Execution Of Transactions
Over Website.
All Products Listed On The Website, Their Descriptions, And Their Prices
Are Subject To Change From Time To Time. SajSajawat Reserves The Right, At Any Time, To
Modify, Suspend, Or Discontinue The Sale Of Their Respective Products Or Services With Or
Without Notice.
We Put Every Effort To Ensure, That Our Website Contains Correct Information. However
SajSajawat Makes No Warranty As To The Accuracy, Comprehensiveness And Correctness Of
Products And Information On Website. Purchase Of A Product On The Website Is Subject To
Availability Of Stock.
We Strive To Offer You Best Possible Rates Of The Product But SajSajawat Does Not Guarantee
That These Prices Will Be Minimum In The Region Or Country Or In Comparison To Other Players
Of The Industry. SajSajawat Reserves Right To Change Or Update Rate And Other Details Of The
Product On Its Website, At Its Discretion, Without Any Notice To You. In The Event A Product
Or Service Is Listed At An Incorrect Price Or With Incorrect Information Due To
Typographical Error, Error In Pricing Or Information Received From SajSajawat’s Suppliers,
SajSajawat Shall Have The Right, Post The Acceptance Of Any Order, To Decline Or Cancel Any
Such Order, Whether Or Not The Order Has Been Confirmed And/Or You Have Been Charged For
Such Product Or Service. If You Have Already Been Charged For The Order And SajSajawat
Cancels Your Order, We Will Refund The Amount.
The Product Specifications (Weight, Size, Colour Etc.) Mentioned With The Product Photos
Displayed Are Only Approximate. There May Be A Slight Variation In The Pictures And The
Respective Products.
Products With Its Information Has Displayed On The Website To Invite Offer From User.
When You Make An Order, You Are Making An Offer To Purchase, And Such Offer Is Subject To Acceptance By
Us. Our Communication (Email/SMS/Push Notification) Of Acknowledging Your Order Does Not Signify Our
Acceptance To Your Offer. SajSajawat Reserves The Right, After Receiving The Order, To Accept Or Decline
Or Cancel Your Offer (In Whole Or In Part). Offer Shall Be Deemed Accepted Once It Dispatches To
Delivery, By SajSajawat. No Other Act Or Omission On The Part Of SajSajawat Shall Be Considered As
Acceptance Of Offer Or Order By SajSajawat. We May Require Additional Verifications Or Information
Before Accepting Any Order. In The Event Of A Purchase, You Will Be Required To Accurately Provide The
Recipient’s Name, Contact And Shipping Address.
For Your Convenience, SajSajawat Accepts Visa, Master Card, RuPay, Paypal And American Express Debit Cards, Internet Banking, Digital Wallets And UPI. Notwithstanding Anything Contained Herein, Any And All Payments Made By Above Mentioned Options, Either Through Payment Gateway On The SajSajawat Website Or Through SajSajawat Mobile Application, Are Subject To Specific Terms And Conditions Of Such Third Party Payment Gateways.
In An Event Where A Product That You Have Ordered Is Out Of Stock Or Unavailable, We Will Contact You
To Give An Option Of An Alternate Product. If We Are Unable To Get In Touch With You, We Will Proceed
With Sending You The Alternate Product Since We Know That You Are Sending It To Your Loved One(S) On A
Special Occasion And We Would Not Want Anything To Dampen The Spirit Of The Occasion.
There Are Some Orders Which Are We Unable To Accept And Can Be Cancelled By Our Side. We Reserve The
Right To Cancel Any Order For Any Reason, Like Under Any Unforeseen Circumstances That May Come In
The Way Of Your Order That May Be Limitations On Quantity Available Of Purchase, Error In Product(S)
Or Pricing Information, Or Limitations Of Our Credit Department. Before Cancelling Any Order, We
Will Contact/ Notify You.
Same Day Orders Are Processed Immediately, And Usually Cannot Be Modified/Cancelled. However, In
Case You Want To Modify/Cancel An Order, You Can Reach Us On +91-9711019151 (8:00 AM To 1:00 PM, 7
Days A Week). If The Order Has Not Been Prepared Or Is Not Out For Delivery, We Will Try To
Modify/Cancel The Order For You. If The Order Has Already Been Prepared/Dispatched, It Cannot Be
Cancelled/Modified And You Will Be Charged For The Order.
In Other Cases Of Order Modification/Cancellation, Please Give At Least 24 Hours' Advance
Notice.
Shortly After You Place An Order On Website, You Will Receive An Order Confirmation E-Mail And SMS
Which Will Include All The Details Of Your Order, Including The Order Number Which Will Be
Required In The Event You Need To Contact SajSajawat.
In Case You Have Not Received An Order Confirmation E-Mail And SMS, Please Call On +91 9711019151
(8:00 AM To 1:00 PM, Monday To Saturday) Or Write To Us At Info@Sajsajawat.Com
You Will Also Receive A Delivery Confirmation E-Mail And SMS When Your Order Get Delivered.
SajSajawat Endeavor To Deliver Products To The Recipient As Per The
Delivery Option Selected By User While Placing The Order. The Delivery Time Is Subject To
Location You Provided For Delivery And It Is Always Subject To Factors Beyond Its Reasonable
Control (“Force Majeure Events”) Including Unexpected Travel Delays From Our Courier
Partners And Transporters Due To Weather Conditions, Political Disruptions, Strikes, War,
Lockdown Or Other Unforeseen Circumstances. In Such Cases, We Will Proactively Reach Out To
You. Please Check Your E-Mails And SMS Regularly For Updates.
You Will Get Informed About Courier Product Or Delivery On Selecting Product.
Notwithstanding Anything Contained In These Delivery Terms, In The Event The Order Is Made
To Deliver Through Any Courier Agency Or Any Third Party, SajSajawat Does Not Make Any
Representation Or Warranty In Relation To The Delivery Of Such Orders. The Products Will Be
Delivered Through Courier Company And The Delivery Made By Them Are Subject To The Terms And
Conditions Of Such Courier Companies. For Products That Are Shipped Using The Services Of
Our Courier Partners, The Date Of Delivery Is An Estimate. Your Order May Be Delivered A Day
Prior Or A Day After The Chosen Date Of Delivery.
You Acknowledge That Estimated Delivery Date Depends On The Availability Of The Product And
The Destination To Which You Want The Product To Be Shipped. Such Deliveries Will Not Take
Place On Sundays And Public Holidays.
Our Courier Partners Do Not Call Prior To Delivering An Order, So We Recommend That You
Provide An Address At Which Someone Will Be Present To Receive The Package. The Delivery
Cannot Be Redirected To Any Other Address.
All Courier Orders Are Carefully Packed And Shipped From Our Warehouse. Soon After The Order
Has Been Dispatched, You Will Receive A Tracking Number That Will Help You Trace Your Order.
Courier Partners Sometimes Have Some Delays Due To Holidays And Strikes.
No Deliveries Are Made By Third Party Courier Agencies On A Sunday And Public Holidays.
Courier Partners Sometimes Have Some Delays Due To Holidays And Strikes.
In Case If The Recipient Is Unavailable, We Will Attempt Delivery Twice And In Case Delivery
Location Is Incorrect Or The Recipient Refuses To Take The Delivery, The Delivery Shall Be
Deemed To Have Been Made. The Courier Company Will Attempt To Deliver The Package Twice
Before The Parcel Returns Back To The Point Of Origin.
In The Event The Delivery Is Not Executed During The Attempts, You Shall Still Be Charged
For The Order.
In Case If The Recipient Is Not Available, He/She Can Inform The Delivery Person To Deliver
The Order To The Gate/Reception/Neighbour.
No Deliveries Would Be Done On National Holidays. The Delivery Of The Same Would Be Done On
The Next Working Day. In Case Of Floods/ Heavy Rains/ National Bandh/Election Dates/
Curfews/ Traffic Jams/ Festival Times/Regulated Traffic Movements Or Any Other Impediments
That May Restrict The Delivery Of The Order. SajSajawat Reserves The Right To Reschedule The
Delivery To Another Date.
If You Have Placed Two Or More Identical Orders By Mistake, Please Let Us Know About It. We Will Give A Full Refund For The Duplicate Order, Provided That The Order Has Not Been Prepared Or Delivered. If We Find That The Same Order Has Been Made Twice, We Will Try To Contact The Customer To Confirm The Order. If The Customer Is Not Contactable, We Will Take The Decision On Your Behalf And That Will Be Final.
You Agree To Pay The Price Applicable And Displayed For The Product Or Service On Our Website
At The Time You Submitted Your Order (Product Price), The Delivery Fees For The Delivery
Service You Select, If Any (Delivery Fees), Or Any Applicable Taxes (Defined Below). You Will
Be Solely Responsible For Payment Of All Taxes (Other Than Taxes Based On SajSajawat's
Income), Fees, Duties, And Other Governmental Charges, And Any Related Penalties And Interest,
Arising From The Purchase Of The Products And Services (Taxes) Not Withheld By
SajSajawat.
All Payments Are Non-Refundable (Except As Expressly Set Forth In The Terms And Conditions).
We Reserve The Right To Charge Late Fees On All Due Payments Equivalent To The Lesser Of 1.5%
Per Month On The Unpaid Balance Or The Highest Rate Allowed Under Applicable Law. You Agree To
Pay For All Collection Costs, Attorney's Fees, And Court Costs Incurred In The Collection Of
Past Due Amounts.
"Convenience Charge" Has Been Levied By The Company For The Facilitation Of Choosing A
Product/S And Book For Delivery, Anywhere In India, Without Visiting Our Physical Store. This
Covers Company’s Internet And System Handling Costs.
Such Convenience Charges Are Correlated To The Order Value.
Order Delivery Is Totally Subjected To The Payment Credited In SajSajawat’s A/C. Unless
Payment Is Received By Us, The Order Will Not Be Processed. SajSajawat Accepts Payment Via
Visa, Master Card, RuPay, Paypal And American Express Debit And Credit Cards, Internet
Banking, Digital Wallets And UPI.
You Acknowledge That While Making Transaction On The Website, You Are Not Using Any Credit
Or Debit Card, Fraudulently And You Are Duly Authorize To Use Such Card. You Agree To
Provide Accurate And Correct Information Of Your Card For Such Transaction. The Liability
For Use Of A Card Fraudulently Will Be On You And The Onus To 'Prove Otherwise' Shall Be
Exclusively Yours. SajSajawat Doesn’t Take The Responsibility Of Any Transaction Which Is
Processed Without Your Consent And Knowledge .The Cardholder Is Solely And Totally Liable
For The Transactions And The Amount Charged On His A/C.
Credit Card: All Domestic And International Cards Are Accepted.
Www.SajSajawat.Com Can Be Used By A Person Who Can Be Legally Bound To Contract Under The Indian Contract Act, 1872. If You Are A Minor I.E. Under The Age Of 18 Years, You May Use Website Only With The Involvement Of Your Parent Or Guardian. User Has Been Referred To As “You” / “User” / “Your” In These Terms And Conditions.
Subject To Terms Of Use And Your Registration On Our Website, You Agree To Receive Communications From Us By E-Mail, SMS Or Any Other Communication Made Electronically, Verbally Or Physically Through Post. You Agree That All Agreements, Notices, Disclosures And Other Communications That SajSajawat Provides To You By E-Mail Or In Any Other Aforementioned Mediums Satisfy Any Legal Requirement That Such Communications Be In Writing.
At SajSajawat, We Make Every Effort To Ensure That You Receive Excellent Products And
Services. We Strive Hard Not Only Meet, But Exceed Your Expectations. If, At Any Time,
You Experience Problems With An Order Or Are Not Happy With Our Services, You Can Call
Us On +91-9711019151 (8:00 AM To 1:00 PM, 7 Days A Week) Or Write To Us At
Info@SajSajawat.Com
Your Feedback And Suggestions Are Important To Us.
Note: Complaints Need To Be Made Within 48 Hours From The Time Of Delivery, After
Which We Will Not Be Able To Register Any Complaints. Complaints Against Non-Delivery
Needs To Be Made Within 15 Days From The Date Of Delivery, After Which We Will Not Be
Able To Register Any Complaints. In Case Of A Defective Or A Bad Quality Product
Complaint, We Will Replace It. For Quality Purpose, We Might Have To Get A Reverse
Pick Up Done For That Product, Before We Can Get A Redelivery Done.
In Genuine Cases The Company Will Refund Payment For The Damaged And/Or Defective
Product, Only. For The Wrong Product Delivered, Company Will Either Replace The
Product With The Right One Otherwise Refund The Amount For The Wrong Product
Delivered.
Cancellation Of Order Is Allowed If Such Request Is Made Atleast 24 Hours Before
Scheduled Delivery Date And Full Refund Will Be Made By SajSajawat In Such Cases.
In The Event We Are Unable To Supply All Or Part Of Your Order (The Product Or Any
Substitute Product To You At All), We Shall Notify You As Soon As Possible And
Reimburse Your Payment For The Part Undelivered.
Online Refund Will Process By SajSajawat On Confirmation Over Mail Or Phone Call To
The Customer Or Recipient. Once Processed By SajSajawat, Refund Takes 10 To 15
Business Days To Reflect In Your Account.
It Will Not Be Possible For Us To Accept Any Request For Product Exchanges.
We Allow Refunds In Genuine Cases. However, In Case If A Wrong Or A Defective
Product Has Been Delivered, Do Let Us Know At The Earliest. You Can Write To Us At
Info@SajSajawat.Com Or Call Us At +91-9711019151 (8:00 AM To 1:00 PM,
Monday-Saturday) Within 48 Hours Of Receiving The Product. Our Representative Will
Contact You And May Ask For Some Details About The Product Delivered Or Defaults
Therein. We Expect Your Co-Operation And Support In Completing The Process And
That Will Allow Us To Resolve Your Complaint Expediently.
In Genuine Cases The Company Will Refund Payment For The Damaged And/Or Defective
Product, Only. Subject To The Terms And Conditions, Once Refund Is Initiated By
SajSajawat, It Takes 10-15 Business Days For The Refund Amount To Reflect In Your
Account.
Products Can Only Be Returned If They Are Subject To Warranty Terms, Available
Under Product Information On Our Website. Warranty, Against Manufacturing Defects
For The Products Exists For All Orders Placed Through Our Website
Www.Sajsajawat.Com
Warranty Can Be Availed Only Against Manufacturing Defects And It Cannot Be
Claimed For Defects Due To Mishandling Of The Products Or Normal Wear And Tear
These Terms Provide You With A Personal, Revocable, Non-Exclusive,
Non-Transferable License To Use This Site Conditioned On Your Continued Compliance
With These Terms And Conditions. You May Use This Site Solely For Your Personal,
Non-Commercial Use, And You May Download A Single Copy Of The Materials From This
Site Only For Personal, Non-Commercial Home Use, As Long As You Agree Not To
Remove Any Copyright, Trademark, Or Other Proprietary Notices From The Materials
Downloaded.
Except As Expressly Provided Herein, You May Not Modify, Copy, Distribute,
Broadcast, Transmit, Reproduce, Publish, License, Transfer, Sell, Mirror, Frame,
Deep Link, Or Otherwise Use Any Information Or Material Obtained From Or Through
This Site Without The Prior Written Permission Of The Material's Owner. As A
Condition Of Your Use Of This Site, You Warrant To SajSajawat That You Will Not
Use This Site For Any Purpose That Is Unlawful, Unauthorized, Or Inconsistent With
These Terms, And You Agree That The License To Use SajSajawat Website Will
Terminate Immediately Upon Your Violation Of This Warranty. SajSajawat Reserves
The Right To Terminate Your Access To This Site And Its Content At Any Time, With
Or Without Notice, At Our Discretion.
At Www.Sajsajawat.Com (Website), We Try To Give You Access Of Our Services For 24
Hour On Every 7 Days Of A Week. The Website May Not Be Available To You From Time
To Time, For Reasons Including But Not Limited To Unavoidable Circumstances Or For
Maintenance Purpose. SajSajawat Makes No Representations About The Suitability,
Completeness, Timeliness, Reliability, Legality In Your Jurisdiction, Or Accuracy
Of The Information, Materials, Products, And Services Described Or Contained In
This Website For Any Purpose. To The Fullest Extent Permissible By Applicable Law,
SajSajawat Disclaims All Warranties, Express Or Implied, Including, But Not
Limited To, Implied Warranties Of Merchantability, Fitness For A Particular
Purpose, Non-Infringement, System Integration, Data Accuracy, And Quiet Enjoyment.
SajSajawat Does Not Warrant That The Website, Its Servers, Or E-Mail Sent From The
Website Are Free Of Viruses Or Other Harmful Components.
SajSajawat And Its Affiliates Will Not Be Liable For Damages Of Any Kind Arising
From The Use Of The Website, Including, But Not Limited To Direct, Indirect,
Incidental, Punitive Or Consequential Damages Or Special Damages, Whether Or Not
Such Damages Were Foreseeable And Even If SajSajawat Was Advised That Such Damages
Were Likely Or Possible. In No Event Will Aggregate Liability Of SajSajawat To You
For Any And All Claims Arising In Connection Your Use On Website, The Service, The
Website, Or The Products, Exceed The Greater Of (1) INR 500 (Five Hundred Indian
Rupees Only) Or (2) The Amounts You Have Paid To Company In Relation To The
Service, The Products Or The Usage Of The Website In The Past One Month Hereunder.
You Agree And Acknowledge That This Limitation Of Liability Is An Essential Term
Between You And SajSajawat Relating To The Provision Of The Website, The Service
And The Products To You, And SajSajawat Would Not Provide The Website Or Service
Or Products To You Without This Limitation.
This Limitation Of Liability Section Shall Prevail Over Any Conflicting Or
Inconsistent Provision Contained In Any Of The Documents Comprising This
Agreement. It Is Up To You To Take Precautions To Ensure That Whatever You Select
For Your Use Is Free Of Such Items As Viruses, Worms, Trojan Horses And Other
Items Of A Destructive Nature.
SajSajawat And Its Affiliates Will Not Be Liable For Any Damages Of Any Kind
Arising In Relation To (1) The Use Or Consumption Of Products Procured /
Manufactured By Third Parties Or (2) The Products Delivered To You By Any Third
Party. SajSajawat Assumes No Responsibility For Examining Or Evaluating The
Products And Services Offered By Them. SajSajawat Does Not Warrant The Offerings
Of, Any Of These Businesses Or Individuals.
SajSajawat Does Not Endorse, In Any Way, Any Third Party Products Or Services Or
Website’s Content Thereof. Any Claim In Respect Of The Same Shall Be Made Directly
With The Third Party.
If SajSajawat Is Unable To Deliver Your Order, Then Complete Refund Will Be Made.
We Shall Not Be Liable For Any Other Charges, Loss Of Profits, Emotional Stress Or
Any Other Liability Etc. Caused Due To Such Non-Delivery
If SajSajawat Found Any User Involved In Any Fraudulent Transaction On The Website, It May Recover The Cost Of Products, Collection Charges And Lawyers Fees From Persons Using The Site Fraudulently. Such Recovery Shall Not Prejudice The Rights With SajSajawat To Initiate Legal Proceeding Against Such User For His/Her Unlawful Activities.
Due To A Huge Rush In Orders During Valentine And Raksha Bandhan, The Delivery
Status Confirmation By Email And SMS May Arrive A Little Later. Our Team Works
Very Hard To Let You Know That Your Order Is Delivered As Soon As We Can.
Our Customer Care Team Is On Toes To Ensure That You Have A Great Experience With
Us. During The Valentine Week And Raksha Bandhan, They May Take A Little More Time
To Respond. Kindly Be Patient. If You Have Dropped Us An Email, We Ensure It Is
Being Reviewed And Will Be Positively Answered Back.
Please Be Aware Of Our Substitution Policy:
While We Make Best Efforts To Ensure We Deliver Your Orders As Soon As Possible,
Due To Huge Rush During The Valentine Week And Raksha Bandhan, We Do Not Offer Any
Fixed Time Guarantee. Orders Are Processed On First Come First Serve Basis,
Delivery Areas And Other Local Conditions.
For Products That Are Shipped Using The Services Of Our Courier Partners, We Are
Unable To Guarantee An Exact Date/Time Of Delivery During The Peak Season.
You Agree To Indemnify, Defend And Hold Harmless SajSajawat, Its Affiliates, And All Of Their Employees, Agents, Officers, Directors, Proprietors, Partners, Representatives, Shareholders, Servants, Attorneys, Accountants, Predecessors, Successors, And Assigns From And Against Any And All Claims, Proceedings, Damages, Injuries, Liabilities, Losses, Costs, And Expenses (Including Reasonable Attorneys' Fees And Litigation Expenses) Relating To Or Arising In Connection With (I) Your Use Of And Access To The Website (Ii) Your Violation Of Any Term Of The Terms Of Use And Terms Of Use (Iii) Your Violation Of Any Third Party Right, Including Without Limitation Any Copyright, Property, Or Privacy Right (Iv) Any Claim That One Of Your User Submissions Caused Damage To A Third Party And (V) Use Of The User Submissions By SajSajawat.
The Products, Services And The Site Being Offered By SajSajawat Hereto Are Subject To Laws Of The Republic Of India. If Any Of These Conditions Are Deemed Invalid, Void, Or For Any Reason Unenforceable, The Parties Agree That The Court Should Endeavor To Give Effect To The Party's Intentions As Reflected In The Provision, And The Unenforceable Condition Shall Be Deemed Severable And Shall Not Affect The Validity And Enforceability Of Any Remaining Condition. From Time To Time SajSajawat May Offer Special Promotional Offers Which May Or May Not Apply To Your SajSajawat Account. To Avail Of Such Promotional Offers, You Agree To Be Bound By Any Additional Terms And Conditions For These Special Offers Which Are Laid Down By SajSajawat. This T&C And The Relationship Between You And SajSajawat Will Be Governed By The Laws As Applicable In India. Any Dispute(S) Arising Out Of This T&C Will Be Handled In The Competent Courts Of Delhi, India. The Failure Of SajSajawat To Act With Respect To A Breach By You Or Others Does Not Waive Its Right To Act With Respect To Subsequent Or Similar Breaches. SajSajawat Does Not Guarantee It Will Take Action Against All Breaches Of This T&C. Except As Otherwise, Expressly Provided In This T&C, There Shall Be No Third-Party Beneficiaries To This T&C. This T&C Constitutes The Entire Agreement Between You And SajSajawat And Governs Your Use Of The Site, Superseding Any Prior Agreements Between You And SajSajawat With Respect To The Site.